This number is for placing orders only. Customer service issues and questions should be emailed to customerservice@jessicurl.com. You will receive a reply within 24 hours.

Check out this handy chart Jess made to help you determine the best products for you.

Hair Cair Step	If your hair is thicker, drier and requires extra moisture, use	If your hair is thinner, finer or gets weighed down easily, use
Washing	Hair Cleansing Cream	Gentle Lather Shampoo
Conditioning	Too Shea! Extra Moisturizing Conditioner	Aloeba Daily Conditoner
Curl Enhancing	Rockin' Ringlets	Gelebration Spray
Hold and Definition	Confident Coils Styling Solution	Confident Coils Styling Solution
Deep Condioning	Weekly Deep Conditioning Treatment	Too Shea! Extra Moisturizing Conditioner

If you have further questions that the chart doesn't answer, please send them via email to jess@jessicurl.com.

This number is for placing orders only. Please check out this step-by-step Jessicurl usage page (.pdf). If you still have questions, please submit them via email to jess@jessicurl.com.

Yes, existing accounts can begin placing orders through the phone right away. If you are considering adding the Jessicurl line and want to see a wholesale price list, please send your tax ID number and store or salon address via email to sales@jessicurl.com.

Phone orders can be paid by Visa, MasterCard, Discover, personal check or U.S. money order. Check funds must clear before your order is shipped. If you prefer to pay with PayPal, you'll need to place your order through our online store

Orders placed on our website can be submitted 24 hours a day. Phone orders can be placed between the hours of 10am-5pm Pacific time, Monday through Friday. If you reach our voice mail, please leave a message with your name, phone number and a good time to call you back, and we will get back to you. Do not leave your order or credit card info on the voice mail.

Yes, you can. Print out our mail order form. Fill it out, and write your credit card info underneath the line where you write your email address.
Fax it to 707-826-7079 and we will ship it on the next shipping day.

We currently ship Monday, Tuesday, Wednesday, Thursday and Friday. Your order may take up to 4 business days to ship from our California warehouse. USPS Priority Mail will get it to you the fastest, and Parcel Post will take the longest. Please plan accordingly.

The actual numbers of our phone number are 1-888-537-7428, so the number actually ends up spelling out "Jessicu". But that looks weird. :-) Whether you dial the last 2 letters in "Jessicurl" or not, your call will go through.

Unopened and unused 8oz and liter size products may be eligible for return within 30 days of ordering. Liters must still be in the shrink wrap in order to receive a refund. To confirm eligibility and request mailing address, e-mail returns@jessicurl.com. All refunds will be granted as store credit at Jessicurl.com.

Sorry, trial sizes, gallons, and accessories are not returnable. Shipping charges are also not refundable.

Jessicurl is now taking orders by phone at 1-888-JESSICURL. Orders may be placed from 10am-5pm Pacific Time, Monday through Friday. If you reach our voice mail, leave a message with your name, phone number and a good time to call you back, and we will get back to you. Do not leave your order or credit card info on the voice mail. Also see the phone order FAQ page.

Please note that this number is only for placing orders. Please submit customer service issues via e-mail to customerservice@jessicurl.com.

We currently ship Monday, Tuesday, Wednesday, Thursday and Friday.

• Your order may take up to 4 business days to ship from our California warehouse.
• USPS Priority Mail will get it to you the fastest, and Parcel Post will take the longest.
• Please plan accordingly.

Orders for gallon size products may take up to 10 days to ship.

Please give the Hair Cleanser a vigorous shake for about 10 seconds. Hold the bottle in the middle and rotate your wrist back and forth, rather than pumping your hand straight up and down. The ingredients will re-combine but you will also still see small white flecks. This is normal and does not affect how the product performs.

The Jessicurl.com shopping cart cannot automatically process international credit cards. For the best rates, shop with the international Jessicurl distributor nearest you:

• Australians - Curly-Hair-Styles-Magazine
• Canadians - Constance Bath and Body
• Europeans - Mariposa Import, Foundationz, Natural Frizz or Baayo

You may also send e-mail to customerservice@jessicurl.com to request a price quote directly from us. Please include your exact mailing address and a complete list of products you would like to purchase, including sizes and scents.

Jessicurl's generous sample policy allows each customer to choose ONE free sample per order. There are only two conditions: you cannot pick a free sample of a product you are also purchasing; and you may only receive each product as a free sample once. If you pick more than one sample we will choose which one to send you. If you pick a sample you have received previously, or a sample of a product you are purchasing in that order, the sample will be omitted.

Please click the Shop Now button. Then click Edit Customer Account. Log in, update your profile, and save the changes.

The e-mail address is the one part of the customer profile that makes sure every customer is recognized as unique. To update the e-mail address in your customer profile, please send a message to customerservice@jessicurl.com and include both your old and new e-mail addresses.

Unopened and unused 8oz and liter size products may be eligible for return within 30 days of ordering. Liters must still be in the shrink wrap in order to receive a refund. To confirm eligibility and request mailing address, e-mail returns@jessicurl.com. All refunds will be granted as store credit at Jessicurl.com.

Sorry, trial sizes, gallons, and accessories are not returnable. Shipping charges are also not refundable.

Yes, please download and print our mail order form. You can also add products to the shopping cart here at Jessicurl.com, and then when you get to the payment page, print that out without paying. Send either of these printouts with a check or money order to: Jessicurl, PO Box 9048, Eureka, CA 95502.

Introducing the Jessicurl Customer Support Ticketing System, designed to streamline our responses to your inquiries while allowing you to track such correspondence. Messages sent to any of the addresses below will immediately generate an automated response with a link to your support ticket. A personalized reply will follow within 24 hours. Please be sure to add customerservice@jessicurl.com to your safe senders list, or check your spam folder for our messages.

customerservice@jessicurl.com
headshots@jessicurl.com
sales@jessicurl.com
more?